Shipping & Handling

Welcome to Zensora Living. This page provides detailed information on our shipping methods, how shipping costs are calculated, and estimated delivery timelines to ensure a smooth shopping experience.

1. Shipping Methods & Delivery Times

We offer two main shipping options during the checkout process for our customers in Europe and America. Please note that the delivery estimates below do not include order processing time.

  • Free Shipping:

    • Estimated Delivery Time: 8 – 12 business days to most major destinations.

    • Cost: Completely free of charge.

    • Note: We may be unable to extend Free Shipping to certain remote regions or territories.

  • Express Shipping:

    • Estimated Delivery Time: 5 – 8 business days to most major destinations.

    • Cost: Rates vary depending on the total weight and volume of the items in your cart.

2. Understanding Total Delivery Time

Before your order departs our facility, every curated item undergoes rigorous quality control testing and careful packaging. Therefore, the total time it takes to receive your order consists of both processing time and shipping time.

$$\text{Total Delivery Time} = \text{Processing Time (2 - 3 Days)} + \text{Shipping Time}$$

  • Processing Time: Typically 2 – 3 business days (to inspect, secure, and prepare your items).

  • Shipping Time: Dependent on the shipping method chosen at checkout (Free or Express).

3. How to Calculate Shipping Costs

Since shipping fees are determined individually based on the weight, dimensions, and destination of your order, the prices shown on our product pages exclude shipping fees.

To view the precise shipping options and costs for any item or combination of items, please follow these steps:

  1. Click the "Add to Cart" button on the product details page.

  2. Proceed to your Shopping Cart page, review your selections, and click "Proceed to Checkout".

  3. Fill in your shipping address details. The system will automatically calculate and display the available shipping methods and exact costs before you make any payment.

Note: Adding items to your shopping cart does not obligate you to place an order. If you change your mind after reviewing the shipping estimates, you can simply remove the items from your cart at any time.

Legal & Corporate Information

[www.zensoraliving.com](https://www.zensoraliving.com) is owned and operated by RICHESFASHION GLOBAL LIMITED.

Corporate Address: FLAT/RM 72, BLK 3, 2/F, LAI CHEONG FACTORY BUILDING, 479 CASTLE PEAK ROAD, CHEUNG SHA WAN, KL, HONG KONG.

Need Assistance with Your Shipment?

If you have any questions regarding your package, tracking, or delivery areas, please reach out to our support team at admin@richesfashion.com.